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FAQ

Q&A

For those who are new to online shopping, here are the answers to some common questions.

Q:Is everything in stock?

Yes, about 95% of our products are in stock, and the products that happen to be out of stock need to wait 2 more days to arrive.

Q:Can we customize the glasses?

Some products have after-sales service, please contact our customer service before ordering, under the guidance of customer service to order!

Q:When will I receive my orders?

 

After you place your order, we will ship your order the next day after confirmation of the order.

If it is a holiday or weekend, it will be delayed by 1-2 days                          shipping

Q:What should I keep in mind after placing the orders?

 

After you placed the order, we recommend you to join the membership. It allows you to track your orders.

Please double check your phone number, address and the store you are planning to do the pick up. 

 

If you have any questions, please contact our customer service or email service@teraiseamz.com